Service Disruption on Sept 14 at 8:22 AM EST (Contacts)


Some clients are unable to access their Contact Profile details from the Address Book module.


This issue impacted customized versions of the OS, including Academy and Carnegie sites.

The team was able to identify the configuration issue and resolve.

Service to this feature was restored Sept 14 at 9:45 AM EST

We apologize to customers whose application was affected by this incident. We understand that any disruption has a negative impact on your business process, and apologize for the inconvenience this caused.